4. Paraphrase
When you get the chance to answer or tell them how
you feel, make sure you paraphrase what they have just told you. They will feel
that you were intently listening and that you empathize with how they feel.
One-word answers are not enough. I know this because I was the king
of one-word answers. Paraphrase first, then reply to their question or
statement. This also lets them know that you understand them and that you
aren’t just trying to fix the issue at hand. They need a lot of this because it
helps them figure their own thoughts and feelings out.