Leadership can be perceived as a particularly
emotion-laden process, with emotions entwined with the social influence
process. In an organization, the leader's mood has some effects on his/her
group. These effects can be described in three levels:
1. The mood
of individual group members. Group members with leaders in a positive mood
experience more positive mood than do group members with leaders in a negative
mood. The leaders transmit their moods to other group members through the
mechanism of emotional contagion. Mood contagion may be one
of the psychological mechanisms by which charismatic leaders
influence followers.
2. The affective tone of the group. Group affective tone represents the
consistent or homogeneous affective reactions within a group. Group affective
tone is an aggregate of the moods of the individual members of the group and
refers to mood at the group level of analysis. Groups with leaders in a
positive mood have a more positive affective tone than do groups with leaders
in a negative mood.
3. Group processes like coordination, effort
expenditure, and task strategy.
Public expressions of mood impact how group members think and act. When people
experience and express mood, they send signals to others. Leaders signal their
goals, intentions, and attitudes through their expressions of moods. For
example, expressions of positive moods by leaders signal that leaders deem
progress toward goals to be good. The group members respond to those signals
cognitively and behaviorally in ways that are reflected in the group processes.
In research about client service, it was found that
expressions of positive mood by the leader improve
the performance of the group, although in other sectors there were other
findings.
Beyond the leader's mood, her/his behavior is a
source for employee positive and negative emotions at
work. The leader creates situations and events that lead to emotional response.
Certain leader behaviors displayed during interactions with their employees are
the sources of these affective events. Leaders shape workplace affective
events. Examples – feedback giving, allocating tasks, resource distribution.
Since employee behavior and productivity are directly affected by their
emotional states, it is imperative to consider employee emotional responses to
organizational leaders. Emotional intelligence, the ability to understand and
manage moods and emotions in the self and others, contributes to effective
leadership within organizations.
P.S: It is really good to be back and do what you
love doing, thank you all for your patient and love…. Will love you all to come
back and ease yourselves at dynamtenaija with daily inspirational words of
upliftment…. Love you all.
No comments:
Post a Comment